Session Details
Date & Time
Monday, November 2, 2026, 9:20 AM - 10:00 AM
Name
08. Change Management at Scale: Top COO Projects and Priorities for Next Year
Session Type
Panel
Speakers
- Jason Zepeda, MBA, Chief Operating Officer, Northridge Hospital Medical Center, CommonSpirit Health
- John Flanagan, MPA, Chief Operations Officer, Blythedale Children's Hospital
- Rod Neill, Chief Operating Officer, Bon Secours Mercy Health Medical Group
- Scott Lorin, MD, MBA, President and Chief Operating Officer, Mount Sinai Brooklyn
Description
As organizations pursue large-scale transformation, effective change management has become a core COO responsibility. This panel explores top projects and priorities COOs are tackling next year, from operational redesign to technology adoption. Leaders share lessons on scaling change, aligning teams, maintaining momentum, and delivering results across complex healthcare enterprises.