Session Details
Date & Time
Wednesday, November 4, 2026, 3:30 PM - 4:10 PM
Name
B. Automation Where it Counts: Balancing Technology and Human Expertise
Session Type
Featured Session
Speakers
- Bhavesh Shah, RPh, Vice President and Chief Pharmacy Officer, Boston Medical Center
- Denise Scarpelli, PharmD, MBA, Vice President and Chief Pharmacy Officer, University of Chicago Medicine
- Jennifer Bair, PharmD, MBA, BCPS, Vice President, Pharmacy Services and Chief Pharmacy Officer, Prisma Health
- Kris Rusinko, PharmD, Executive Director, Pharmacy Services, Johns Hopkins
- Tom Utech, PharmD, Chief Executive Officer, iA
Description
Automation is transforming pharmacy operations by improving speed, consistency and efficiency across many of the most time-consuming workflows. By streamlining routine tasks, it creates more space for what matters most—providing high-quality care to patients. Even as technology takes on repetitive work, human expertise remains essential for judgment, problem-solving and personalized patient care. This panel will explore where automation is making the greatest impact today and how leaders can strike the right balance between technology and human insight. Attendees will gain a practical perspective on how to leverage automation to meet their growth goals and elevate the patient experience without adding operational burden.




