Date & Time

Monday, November 2, 2026, 8:45 AM - 9:25 AM

Name

A. The Friction Tax: What Payers are Doing to Simplify Claims and Payment Complexity

Session Type

Featured Session

Speakers

• Brandy Thompson, Chief Executive Officer, Benefitbay
• Dipul Patadia, MD, MBA, Associate Chief Medical Officer, Client Growth and Innovation, Cigna Healthcare
• Matthew Krawse, Chief Revenue Officer, Zelis
• Michael Fierro-Randazzo, Vice President of Health Plan Operations, Texicare